FREQUENTLY ASKED QUESTIONS!
What is BrailleSkateboarding.com?
BrailleSkateboarding.com is this website that your on right now. Braille is not a board company or anything else, we make videos, help skaters learn to skateboard, and help other skateboard film makers market, destribute, and sell there skateboard videos. Find out more about Braille at the about page.
How do I get the video after I pay for it?
Once you have checked out and paid for your video you will recieve an email with the download link. The download link will be sent to the email attached to your paypal account or whichever email you give upon checkout. Open your email and click on that link and the video will begin to instantly download to your computer.
What kind of files are the instant video Downloads?
All video files are MP4s or .M4V so they can be played on both macs and PCs and you should have no problem dropping the files right into your itunes for use on any of your mobile devices.
I have a Windows computer and the file isn’t opening?
The file that you download is zipped up (compressed for faster download) and on a Mac you simply double click and it opens, but on a Windows based computer follow the instructions given here to open the video up if you are having troubles getting it open. Make sure that you follow the directions for extracting or unzipping the file. If your file looks like this “SMS.m4v.zip” you want to extract or unzip it so it looks like this “SMS.m4v” without the .zip part to be able to play it. Directions are laid out below or you can follow the website directions given in the link below.
- Locate the compressed folder that you want to extract files or folders from.
- Do one of the following:
- To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location.
- To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.
I have a windows computer and the .m4v file doesn’t want to play even though it is unzipped?
So once your video file is unzipped and looks like this SMS.m4v then you can double click on it and see if your computer recognizes and will just play it. Some Windows computers do and some don’t. If your windows computer doesn’t because .m4v was made by Apple then downloading a free itunes player here will play the video for you http://www.apple.com/itunes/download/.
Once you have downloaded and opened itunes simply drag it into itunes or right click on the file and select open with itunes.
How long do I have to download the video after I pay for it?
You have 48 hours to download the video so click the link as soon as you open up the email. If there is any problem with your download all you have to do is email me at email@example.com with all of your payment details and I will gladly send you a new download link. You only get 8 chances at downloading the link so once its downloading let it finish. Both of these are to prevent people from stealing the video.
How long does it take to download?
The Skateboarding Made Simple file is 1.38 GigaBytes so its pretty large. On my computer it only takes half an hour but if your internet connection is slow it may take a lot longer. Don’t expect to download the video in 10 minutes if your internet connection is slow. There is no faster way to get the video I cannot email it to you or anything else.
Why did you use the name Braille?
The name Braille is a play on words from the common skateboarding phrase “I’m feeling it!” So whether your feeling it or not thats where the name comes from.
Can I sell my videos on BrailleSkateboarding.com?
Yes you can just send me an email at firstname.lastname@example.org and we will work out a distribution contract.
Can I put the Videos onto my ipod, ipad, or iphone or other mobile device?
Yes you can and the file format should work just fine for you to slap it onto any player that you want to.
Do I have to have a PayPal account to buy videos?
No you do not you can pay with any debit or credit card using the same system. You do NOT have to have a paypal account.